Daring to be

Daring to be

different

Community Care Collaborative CIC (CCC) is a Community Interest Company that works collaboratively with individuals, agencies, voluntary and community groups and patients to deliver a non- traditional model of primary care. This model provides for the social, emotional and medical care of its patients at the point of need.

Who we

are

Accessible, de-medicalised, person-centred care

Community Care Collaborative CIC (CCC) is a social enterprise. Social enterprises are businesses focussed on making a positive impact to the communities that they work in. Our aim is to transform the traditional model of primary care in Wales for the benefit of the community. And, any profit we make is reinvested into the enterprise.

Led by Dr Karen Sankey, CCC has secured the support of many clinicians, agencies and voluntary and community groups who together, have developed a model that provides for the social, emotional and medical care of its patients at the point of need. Capacity: The Public Services Lab has supported this community movement by providing back office capability and business acumen to help make the vision a reality.

What

we do

Providing a replicable solution to challenges facing primary care

CCC provides integrated primary, community and social care in an accessible GP setting.

CCC focuses on early intervention and preventative work and actively engages with the community to ensure a grass roots approach.

We aim to build purpose-built facilities that provide flexible, health inspiring spaces which will support the collaborative delivery model.

We deliver a cross-sector, collaborative approach that is coordinated, person-centred and resource efficient.

Delivery

model

Building compassionate, caring communities

CARE NAVIGATORS
CARE NAVIGATORS
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CARE NAVIGATORS
Core to the model is a team of Care Navigators who are the initial point of contact for most patients. Using a ‘What matters to you?’ approach, Care Navigators work with patients to identify what they need, what options are available to them and facilitate the patient’s informed, preferred choice. This might be a referral to the Care Coordination team, a clinical appointment, the provision of advice and support, a social activity or a signpost to another agency.
EVERYONE IN THE ROOM
EVERYONE IN THE ROOM
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EVERYONE IN THE ROOM
We use an ‘Everyone in the Room’ model which brings together individuals and agencies across all sectors of the community, tapping into existing resources, good practice and community assets. By working together, we provide a more coordinated, holistic and resource efficient approach.
CARE COORDINATION TEAM
CARE COORDINATION TEAM
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CARE COORDINATION TEAM
An integrated multi-agency Care Coordination team made up of primary and secondary care clinicians and social care professionals, work with more complex cases (e.g. comorbidity) which have been referred by a Care Navigator. This team develop bespoke care plans for patients. Patients referred to the Care Coordination team have a named Care Navigator who makes the referral and implements the care plan.
WORKING WITH PATIENTS
WORKING WITH PATIENTS
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WORKING WITH PATIENTS
We work with patients at a grass roots level through asset-based engagement and education to empower them and their families to self-care and make wise choices to improve their health and wellbeing and contribute to shaping services. We encourage and train patients to act as peer Care Navigators enabling them to transition from service users to service enablers and designers.

achievements

so far

Working collaboratively to make a difference to people’s lives

CCC developed and piloted the ‘Everyone in the Room’ model through the Wrexham Community Care Hub project. The Community Care Hub brings together agencies such as GP services, mental health and substance misuse services, DWP, housing and homelessness services across all sectors of the community, making best use of existing resources, good practice and community assets.

By working together, we can provide a coordinated, holistic and resource efficient approach to supporting and caring for the homeless and rough sleeping community in Wrexham.

Work

with us

Dare to do something different, something extraordinary –

be the change

Are you a GP, Nurse, Health Care Worker, Social Worker, Mental Health Worker, Practice Manager, Administrator or have worked in the Health Sector and want to be part of a movement to deliver primary care differently?

CCC is looking for a variety of open-minded, skilled professionals to support a multi-agency, collaborative care model that empowers patients, as well as providing for their social, emotional and medical needs.

If you’re interested in working in a supportive environment that encourages you to pursue your interests, develop specialisms or new projects, contact Dr Karen Sankey to find out more.

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Have a question?

PLEASE GET IN TOUCH IF YOU HAVE ANY QUESTIONS!

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