Care Navigator

Job Description

At Community Care Collaborative, we recognise that often patients seeking an appointment with a GP can be better served by an alternative clinician or a non-clinical member of the team. Care Navigators play a key role in ensuring that patients received the care, support and advice they need from the most appropriate member of the team.

We are looking for an individual who is organised, professional, committed and will assist in providing a high standard, quality reception service within a designated base. They will have excellent customer service skills and knowledge of clinical administration procedures applicable to this role. The Care Navigator will be adept at problem solving and be able to communicate confidently with a range of stakeholders, both internal and external to the organisation.

Flexibility is a key attribute of care navigation and the successful candidate must be willing to provide cover across CCC’s portfolio of practices to meet the needs of our patients and ensure continuity of service provision.


£19,000 per annum

Reports To:

Care Navigation Lead

Key Information:

Hours of work: 37.5 per week

Location: Hillcrest Medical Centre, Borras Park Surgery, Forge Road Surgery

Contract type: Full-time, permanent

Work pattern: Monday – Friday flexible shifts 8:30am -6:30pm

Benefits & perks: Learning and development opportunities, staff socials and more.

Closing date for applications is Thursday 12th December at 5pm, with interviews scheduled to take place the week commencing 16th December and a proposed start date of 2nd January 2020. 

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